Some items cannot be shipped to certain locations due to legal, safety, or courier restrictions.
This guide explains why restrictions exist, which items are commonly restricted, and how to check before you order.

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Why Shipping Restrictions Exist #

Shipping restrictions are usually set by:

• Local or international laws
• Customs authorities
• Courier or postal services
• Airline and transport safety rules

📦 These rules help protect customers, sellers, and carriers.

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Common Restricted Items (International Shipping) #

Some items are commonly restricted or prohibited from international shipping, including:

• Liquids, perfumes, and aerosols
• Batteries (especially lithium batteries)
• Flammable or hazardous materials
• Food, beverages, or perishables
• Medications and supplements
• Weapons or weapon-related items
• Counterfeit or imitation goods

⚠️ Restrictions vary by destination country.

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Items with Local Shipping Restrictions #

Even within Jamaica, some items may have limits on:

• Courier delivery
• Air transport
• Distance or handling requirements

Examples include:

• Large or heavy items
• Fragile goods
• Items requiring special handling

🚚 Some items may be available for pickup only.

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Country-Specific Shipping Restrictions #

Each country has its own import rules. An item that ships to one country may be restricted in another due to:

• Import bans
• Quantity limits
• Licensing requirements
• Health or safety regulations

🌍 Always check your country’s import rules before ordering.

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Where to See If an Item Is Restricted #

You can usually identify restrictions in these places:

1. Product Page #

Look for:

• “International shipping not available”
• Country limitations
• Special shipping notes

2. Checkout Page #

If an item is restricted:

• Shipping options may not appear
• Your country may be unavailable for selection

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What Happens If a Restricted Item Is Ordered #

If an order includes a restricted item:

• The seller may cancel the order
• The package may be held or returned by customs
• Refunds may exclude shipping fees
• Delays may occur

📌 Sellers are required to follow shipping and customs rules.

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International Customs & Seizures #

If customs determines an item is not allowed:

• The item may be seized or destroyed
• The package may not be returned
• No refund may be issued for the item or shipping

⚠️ Customs decisions are final and outside seller control.

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How to Avoid Shipping Restriction Issues #

✔ Read product descriptions carefully
✔ Check shipping availability for your country
✔ Review customs rules for your destination
✔ Contact the seller before ordering if unsure
✔ Avoid restricted or regulated items

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What Sellers Control (and What They Don’t) #

Sellers can: #

✔ Choose where they ship
✔ Restrict certain items
✔ Set delivery methods

Sellers cannot: #

❌ Override customs laws
❌ Ship prohibited items
❌ Control customs seizures

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When to Contact Support #

Contact Kingston Express Support if:

• You’re unsure why shipping isn’t available
• An order was cancelled due to restrictions
• You need help contacting a seller

📌 Always include product details and your order number if available.

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Final Tip #

Shipping restrictions exist to keep deliveries legal and safe. Checking item and country rules before ordering helps avoid delays, cancellations, and unexpected losses 🌍